Cloud Phone Error Codes
FreshGlobal Error Codes
| Code | Description |
|---|---|
| 0 | Success |
| 40000 | Unknown error |
| 40001 | Failed to read request body |
| 40002 | traceId is empty |
| 40003 | Signature verification failed |
| 40004 | Parameter validation failed |
| 40005 | Resource not found |
| 40006 | Partial success for batch operation |
| 40007 | Request rate limited |
| 40008 | pageSize exceeds limit |
| 40009 | Batch operation failed completely |
| 40010 | Resource is occupied and cannot be deleted |
| 40011 | Available to paid users only |
| 40012 | API is deprecated |
| 40013 | User not found |
| 40014 | API request exceeds hourly limit (locked 2 hours) |
| 40015 | Insufficient permissions |
| 40016 | IP not in whitelist |
| 40017 | Too many requests |
| 50000 | Internal server error |
Cloud Phone Errors
| Code | Description |
|---|---|
| 42001 | Cloud phone not found |
| 43002 | User is not on Pro plan |
| 43004 | Cloud phone has expired |
| 43005 | Cloud phone is executing a task |
| 43006 | Cloud phone is under remote control |
| 43007 | Cloud phone in use by another user |
| 43008 | Daily cloud phone open limit reached |
| 43009 | Cloud phone is opened, cannot delete/refresh |
| 43010 | Cloud phone is starting |
| 43011 | Performing one-click new machine |
| 43012 | GPS information error |
| 43013 | Plugin installation task does not exist |
| 43014 | GPS is not set |
| 43015 | Does not support one-click refresh |
| 43016 | Does not support ROOT |
| 43017 | No monthly subscription device available |
| 43018 | Not bound to monthly subscription device |
| 43019 | Only monthly subscription supported |
| 43020 | Cloud phone backup data exception |
| 43021 | Cloud phone is in use |
| 43022 | Cannot transfer to yourself |
| 43023 | Profile name is empty |
| 43024 | Brand and model do not match |
| 43025 | Language not supported |
| 43026 | System not supported |
| 43029 | Cloud phone model under maintenance |
| 43036 | Cloud phone is running, cannot perform operation |
| 43037 | Accessibility hiding not supported |
App Errors
| Code | Description |
|---|---|
| 42002 | Cloud phone is not running |
| 42003 | App is being installed |
| 42004 | Installing lower version not allowed |
| 42005 | App is not installed |
| 42006 | App does not exist |
| 42007 | Upload task not found |
ADB / Shell Errors
| Code | Description |
|---|---|
| 49001 | ADB is not enabled |
| 49002 | Device model does not support ADB |
| 50001 | Device model does not support shell |
| 52001 | Device model does not support SMS |
Create Cloud Phone Errors
| Code | Description |
|---|---|
| 44001 | Pro plan limitation |
| 44002 | Profiles count reached plan limit |
| 44003 | User profiles count limit reached |
| 44004 | Daily creation limit reached |
| 44005 | Group not specified |
| 44006 | Cloud phone inventory insufficient |
Proxy Errors
| Code | Description |
|---|---|
| 43001 | Related profiles exist, deletion not allowed |
| 45001 | Proxy does not exist |
| 45002 | Proxy is unavailable |
| 45003 | Proxy not supported (mainland China IP) |
| 45004 | Proxy validation failed |
| 45005 | Region not supported |
| 45006 | Invalid proxy information |
| 45007 | Duplicate proxy |
| 45008 | Proxy type not supported |
Plan Errors
| Code | Description |
|---|---|
| 46001 | Plan has expired |
| 46002 | Team profiles count exceeds limit |
| 46003 | Owned profiles count exceeds limit |
Device Errors
| Code | Description |
|---|---|
| 47001 | Device concurrency limit reached |
| 47002 | All devices are in use |
| 47003 | Related device has expired |
| 47004 | Related device does not exist |
Task Errors
| Code | Description |
|---|---|
| 41000 | Insufficient task points |
| 41001 | Insufficient balance |
| 48000 | Task retry limit exceeded |
| 48001 | Task already completed/failed |
| 48002 | Task does not exist |
| 48003 | Task material has expired |
| 48004 | Specific app version required |
Material Center Errors
| Code | Description |
|---|---|
| 60001 | Material library capacity exceeded |
| 60002 | Duplicate tag name |
| 60003 | Invalid URL |
| 60004 | File format not supported |
| 60005 | Material does not exist |