Task Failure Codes
FreshGeneral Failures
| Code | Description |
|---|---|
| 20002 | Machine is performing other tasks |
| 20005 | Task canceled |
| 20006 | Same task was canceled |
| 20007 | Unsupported task type |
| 20008 | APP language was modified (change to English) |
| 29997 | Insufficient balance |
| 29998 | Cloud phone has been deleted |
| 29999 | Unknown error |
Network Failures
| Code | Description |
|---|---|
| 20100 | No network connection |
| 20108 | No network connection |
| 20109 | Setting proxy via interface failed |
| 20110 | Failed to obtain proxy IP |
| 20113 | IP is same before and after proxy |
| 20118 | Failed to obtain IP before setting proxy |
| 20119 | Failed to bind NetService |
Login Failures
| Code | Description |
|---|---|
| 20101 | Agent parameter error |
| 20115 | Check login failure |
| 20116 | Account is not logged in |
| 20117 | No email account and password |
| 20125 | Login failed, too many attempts |
| 20126 | Login failed, email not found |
| 20128 | Login failure |
| 20129 | Device offline |
| 20130 | Account password is wrong |
| 20131 | Too many attempts |
| 20132 | Login loading exceeds 2 minutes |
| 20136 | Account blocked |
| 20137 | Account blocked (can appeal) |
| 20144 | Incorrect account or password |
| 20145 | Repeated community guideline violations |
Video Upload Failures
| Code | Description |
|---|---|
| 20200 | Failed to download file |
| 20201 | Failed to upload video |
| 20202 | Upload stuck at 0% for 5 minutes |
| 20203 | Upload failed for 15 minutes |
| 20204 | Video upload was rejected |
| 20221 | Could not decode video |
| 20222 | Video sound not available |
| 20230 | Handle video timeout |
| 20251 | Publishing failed, saved to drafts |
| 20252 | Background music infringement |
| 20253 | Background music is muted |
| 20257 | Video upload timed out |
Publishing Failures
| Code | Description |
|---|---|
| 20205 | Failed to click capture button |
| 20206 | Failed to click upload on album page |
| 20209 | Failed to select video |
| 20210 | Album next step failed |
| 20211 | Preview page next step failed |
| 20213 | Click publish failed |
| 20214 | Click publish now failed |
| 20246 | Video ID does not exist |
| 20254 | Failed to set default audience |
| 20264 | Account temporarily restricted |
| 20267 | Custom template task publishing failed |
Product/Shopping Failures
| Code | Description |
|---|---|
| 20232 | Add product control not found |
| 20233 | Failed to enter product page |
| 20234 | Product not found |
| 20236 | Failed to add product |
| 20237 | Product sold out |
| 20241 | Product unavailable |
| 20255 | Account restricted from selling |
| 20263 | Product name contains inappropriate words |
Profile Edit Failures
| Code | Description |
|---|---|
| 20401 | Failed to jump to profile |
| 20402 | Failed to click edit info |
| 20403 | Unable to edit data |
Verification Failures
| Code | Description |
|---|---|
| 20300 | Registration slider verification failed |
| 20302 | Failed to enter email verification code |
| 20303 | Email verification code not found |
| 20315 | Verification code sent too many times |
| 20334 | Email verification required |
| 20337 | Email verification code expired/timed out |
Slider Verification Failures
| Code | Description |
|---|---|
| 20133 | Slider loading too long |
| 20134 | No network during slider verification |
| 20138 | Circle slider loading too long |
| 20139 | Circle slider validation failed |
| 20142 | Graphic validation failed |
| 20143 | Maximum attempts reached |